ELEVATE YOUR SUPPORT EXPERIENCE WITH AURORA UNIT TECHNICAL: WHERE EXCELLENCE MEETS EFFICIENCY!
Our Services
CUSTOMER FEEDBACK AND SATISFACTION SURVEYS
Feedback is invaluable for continuous improvement and fostering customer loyalty. We facilitate customer feedback and satisfaction surveys to gauge sentiment, identify areas for enhancement, and demonstrate our commitment to delivering exceptional service.
TECHNICAL SUPPORT SERVICES
Technical glitches can disrupt customer experience and tarnish your brand reputation. Our technical support services are designed to diagnose and resolve issues swiftly, minimizing downtime and ensuring the seamless operation of your products or services.
MULTICHANNEL HELPDESK SUPPORT
Catering to diverse communication preferences, we offer multichannel helpdesk support encompassing email, phone, and social media platforms. Whether it’s troubleshooting technical issues or addressing product inquiries, our team is equipped to handle it all efficiently and effectively.
About Us
OUR TEAM COMPRISES SEASONED PROFESSIONALS WITH EXTENSIVE EXPERIENCE IN CUSTOMER SUPPORT ACROSS VARIOUS INDUSTRIES.
FAQ
Explore our FAQ section to find quick answers and solutions to common inquiries. If what you’re looking for is not in our FAQs, feel free to reach out and we will be more than happy to answer all your questions!
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What are support pricing plans?
Each client will get a personalized pricing plan depending on their business size and needs. Contact us for a quote via the live chat feature, email us or give us a call today!
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Can I get a customized support plan for my business?
Yes. We work as a part of your team and adapt to your and your business needs. Get in touch with us so we can go through a proposal together and adjust it to suit your business. Contact us via the live chat website feature, email us or give us a call!
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What should I do when I have a question about my plan?
If you have any questions or concerns about your plan, use the live chat feature on our website to hear from our representatives. You can also contact us for more information via email or simply give us a call.
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How can I outsource my customer service?
Outsourcing your customer service is easy with the right partner by your side. You can start by contacting us and one of our skillful representatives will reach out to help with the rest!
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Can others see my personal contact information?
No. Your privacy is protected and other users will not be able to see your personal information.
Contact us
Experience the Aurora Unit Technical S.R.L. difference – where expertise meets dedication to provide you with unparalleled support. Connect with us today, and let us help you overcome technical hurdles and simplify your account management tasks.
Aurora Unit Technical SRL, 103C Bucharest Street, Virteju Village, Magurele city, Ilfov County, Romania,
COMPANY NUMBER: 49249854, VAT: RO49249854